Graphic Design Services
Once a payment or deposit is made, it is non-refundable. If a project is canceled or postponed, all transactions paid are retained by Brand Paint and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.After a proof has been received, no refund is available on graphic and design services.
Non-refundable Services:
The following payments are not refundable.
* Payments made to Brand Paint
* Payments made for Website Maintenance
Cancellation
Projects that are canceled at least 30 days prior to the start date may be rescheduled. Cancellations made less than 30 days from the project start date result in full loss of deposit and may be rescheduled only with payment of another deposit.
Project Timeline
We do not guarantee a completion date for any project. Most web design projects can be completed in 6-8 weeks. This usually depends on the speed of the client’s feedback and the number of revisions required. If you have a project deadline, please let us know. We do keep clients in order of first come first serve. If you are in a hurry and need something done within a week, we offer a special “Rush fee”.